Ryan B.

Ryan B. is an accomplished Product Manager at QL2 Software, where since January 2014, Ryan has implemented a user-driven product alert system and conceptualized an error monitoring portal to enhance internal QA processes. Previously, Ryan served as an Implementation & Support Specialist, managing retail solutions and ensuring compliance with client contracts. Prior experience includes a position as a Service Desk Analyst at Transplace, providing tier 1 and tier 2 support and liaising between departments. Ryan holds an Associate's degree in Computer Information Technology from Southeast Community College and attended the University of Nebraska-Lincoln.