Bill Allan

Bill Allan is an accomplished professional with extensive experience in the telecommunications industry. Currently serving as Director of SaaS Quality and R&D Customer First Leader at Qlik since March 2017, Bill has previously held significant roles at Avaya, including Leader of SME Software Support and Current Engineering, where responsibilities included managing escalated customer issues and product quality initiatives. Bill's career began at Nortel Networks, where multiple leadership positions were held, overseeing teams in telephony software development and sustaining engineering. Notable achievements include managing major IP Office releases and contributions to voice over IP terminal development. Bill Allan holds a degree from the University of Waterloo, awarded in 1987.