Lorena V.

Lorena V. is a seasoned professional with extensive experience in technical writing, customer success management, and project management across various sectors. Currently serving as a Technical Writer at Qlik since January 2020, Lorena focuses on producing clear documentation and tutorials for technical audiences. Previous roles include Customer Success Manager in EMEA at Qlik, where collaboration with sales teams aimed at enhancing customer strategies, and Success Manager & Technical Writer at NodeGraph, which involved improving customer onboarding processes. Other notable positions include Qlik Project Manager at Visma, Support Manager at Optivasys, and Travel Account Manager at Let's Deal, demonstrating a solid background in managing customer relationships and support functions. Academic qualifications include an Advanced Master of Business in International Business from Queensland University of Technology and a Bachelor of Science in Business Administration from Nova Southeastern University.