Nathan Steele is a seasoned Customer Success leader with extensive experience in the information technology and services industry. They previously served as Cloud Renewal Sales Manager at Oracle from 2016 to 2018, where they managed significant accounts and achieved impressive sales results. From 2018 to 2024, Nathan held the position of Head of Customer Success at Owler, where they developed processes that significantly reduced customer churn and contributed to revenue growth through a new SaaS product. Currently, as Sr. Manager of Digital Renewal Automation at Qlik, they lead the design and execution of automation strategies to improve software subscription renewals and enhance customer retention. Nathan holds a BA in Business Administration with a focus on Marketing and International Business from Eastern Washington University.
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