Shawn Hicks

Shawn Hicks is a seasoned professional with extensive experience in customer success, sales enablement, and software engineering, currently serving as a Senior Customer Success Manager at Qlik since February 2022. Prior roles include Senior Sales Enablement Specialist at Ingram Content Group and a significant tenure at Deloitte, where contributions included acting as a trusted advisor for data and insights architecture, enabling analytics solutions, and leading development teams. Hicks has a rich background in business intelligence, having held positions such as Business Intelligence Manager at Dawn Food Products, where a new data warehouse was designed, and earlier roles included Director of IT at Archway & Mother's Cookie Company. With a degree from Butler University, Hicks has cultivated expertise in agile analytics implementations and data-driven decision-making across various industries.