Suzanne Macaluso currently serves as a Senior Advisor for Digital Platforms at Qlik, with a focus on enhancing customer experience and community engagement. Prior to this role, Suzanne accumulated extensive experience at CA Technologies, holding various positions including Program Manager for Global Customer Success, Principal of Online Communities, and Escalations Manager. These roles involved managing internal communications, developing community strategies for 41 online product communities, and addressing customer escalations to improve satisfaction. Suzanne holds a Bachelor of Science degree in Organizational Management from St Joseph's College.
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