Ingrid Laplanche is a seasoned professional in technical support and software implementation, currently serving as Technical Support Lead at Qmatic since April 2022. With extensive freelance experience since January 2000 as a Programmer and Database Administrator, Ingrid has expertise in SQL Server Management, IT project analysis, and data management. Prior roles include Software Implementation Consultant at Software & Data Solutions from January 2018 to April 2022, where proficiency in software and hardware consulting was demonstrated, and Programmer & DBA at GROUPE DYNAMIC S.A. from November 2014 to January 2018, managing professional IT projects and data synchronization. Ingrid holds an Associate’s Degree in Business Administration/Management from American InterContinental University, a Bachelor of Technology in Computer Science from the University of Phoenix, and a Technical Degree in Computer Programming from NRI School.
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