Eman Sameh

Customer Rights Senior Advisor

Eman Sameh has extensive experience in the banking sector, primarily with QNB Alahli from May 2016 to March 2024, serving as a Quality Analyst responsible for launching internal and external surveys and providing analysis reports to top management. Additionally, Eman held the position of Customer Rights Senior Advisor, focusing on implementing customer rights concepts in accordance with CBE directives to enhance customer protection and satisfaction. Prior experience includes roles as a Customer Service Representative at QNB Group and The National Bank of Egypt, where responsibilities included serving customers and providing product information. Eman holds a Bachelor's degree in Commerce with a specialization in Accounting from Portsaid University, graduating with honors.

Location

Giza, Egypt

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