Antoni S.

Customer Operations Specialist at Qover

Antoni S. has been working in the customer service industry since 2008. In 2008, they took part in an Erasmus program at the Universidad de Alicante. From 2009 to 2012, Antoni S. held various internships and a Language Administrator role at Hattrick Ltd. During this time, they completed a translation internship at deciZium SA and a subtitling internship at E.K. TV. From 2015 to 2018, Antoni S. worked at PFSweb as a Customer Service Champion and Customer Care Representative. Antoni then moved to Qover, where they have held the roles of Customer Experience Specialist and Customer Service Ninja since 2018.

Antoni S. received a CESS from Institut du Sacr\u00e9-Coeur (Mons) in 2006, following a field of study in Latin-Langues from 1999 to 2006. From 2008 to 2009, Antoni S. studied Traduction at Universitat d'Alacant. In 2006, Antoni S. received a Master's degree in Translation English/Spanish from UMONS. In 2011, Antoni S. attended Centre d'\u00e9tude et de recherche multim\u00e9dia (CERM) for an unspecified period of time.

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Timeline

  • Customer Operations Specialist

    July 1, 2023 - present

  • Customer Experience Specialist at Qover 🚀 Leader in embedded insurance orchestration

    November, 2021

  • Customer Service Ninja

    June, 2018

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