Charlène Gilbert

Manager, Insurance Product Development at Qover

Charlène Gilbert has been working in the insurance industry since 2010. Charlène began their career with a student job at Del'uomo as an Assistant Shop Manager. In 2013, they took on a student job at American Express in Administration Multitasking. In 2014, they began their work at Marsh BeLux as an Intern in the Corporate department, and was later promoted to Client Manager in the Multi-line, Corporate department. In 2018, they joined Qover as Manager of the Insurance Product Development & Experts. In this role, they assisted in reviewing engagement letters & quotes with the sales team, wrote and validated the terms & conditions, IPID, and policy schedule, and tested & validated content of flows, policy schedule, emails, and more. Charlène was also the Owner of the insurance products from an insurance/legal point of view, and was in charge of several critical aspects of the business such as compliance, audit, GDPR, and regulation. In addition, they were in charge of the relationship with the regulators and the legal advisors of their partners, and advised the founders and the business on several legal aspects such as insurance, commercial contracts, data privacy, intellectual property and more. Finally, they also held the role of InsurTech Ninja at Qover.

Charlène Gilbert's education history includes a Bachelor's degree with high mention in Insurance from EPHEC, which they completed between 2013 and 2017. Prior to that, they attended Marie Haps for Language Interpretation and Translation from 2011 to 2013. Before that, they attended European School Mol and earned a European Baccalaureate in General Studies from 1998 to 2011.

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