Kabir Ramdew is an experienced IT professional with extensive expertise in support management and technical support roles. At Conosco from October 2022 to June 2024, Kabir served as Support Manager, overseeing daily operations to enhance customer satisfaction within the ITIL framework and implementing support policies. Previous roles at Conosco included Support Escalation Engineer and Technical Support Engineer, providing support for Microsoft Cloud technologies and leading technical support teams. Additional experience includes Technical Team Lead at Qoverage and I.T Sales and Support at Cybersupport. Kabir possesses a background in SAP Security consulting and operational leadership, with foundational IT experience beginning in 2003. Academic qualifications include a Diploma in P.C Engineering from Damelin College and a secondary education completion at Howick High School.
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