QPC has been at the forefront of contact contact innovation for more than 30 years. From voice, to emerging, multi-channel technologies, the company has long led a worldwide debate on the challenges facing customer experience practitioners, and created pioneering solutions to overcome them.

Enterprise Software

QPC's headquarters in Mold, United Kingdom

Phil Smith

Gary Dawson

Steven Layer

This department focuses on identifying growth opportunities and fostering relationships to enhance the organization's market presence.

Business Development

The Directors and Managers team at QPC orchestrates the strategic direction and operational efficiency of the company. This team is responsible for driving product innovation, overseeing day-to-day operations, crafting marketing strategies, developing tailored solutions, expanding business in Europe, and managing commercial endeavors to ensure sustained growth and leadership in contact center innovation.

Directors and Managers

This department is responsible for designing, coding, testing, and maintaining software applications.

Software Development

This department provides technical support and design solutions to enhance product functionality and user experience.

Technical Services

This department provides specialized assistance and solutions for technical issues and applications.

Technical Support

This department provides strategic direction and oversight for the organization.

QPC

Org chart

Teams

Business Development

Directors and Managers

Software Development

Technical Services

Technical Support

Executive Leadership

Offices

QPC

Org chart

Teams

Business Development

Directors and Managers

Software Development

Technical Services

Technical Support

Executive Leadership

Offices

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