Alexandra Tanase is a seasoned professional with extensive experience in service management and project leadership, currently serving as Senior SaaS Services Manager at QS Quacquarelli Symonds since August 2015. In this role, Alexandra leads a team focused on optimizing services and enhancing customer experiences. Previously, Alexandra worked at IBM as a Service Manager, where responsibilities included managing project teams, ensuring service quality, and implementing process improvements. Alexandra also held roles at EuroAnswer as a Recruiter and Help Desk Team Leader, emphasizing recruitment strategy and team performance. Academic credentials include a Bachelor's degree in International Relations and Affairs from Universitatea Babeş-Bolyai, a Bachelor's degree in Psychotherapy and Counseling, and additional training as a Psychotherapist in Counseling Psychology.
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