QST LED
John Hu is a seasoned professional in the LED and AV integration industry, currently serving at QST LED since 2010, focusing on creating visually compelling spaces that enhance brand experiences through large video screens, Jumbotrons, and digital billboards. Prior experience includes a role as Managing Partner USA at Unilumin Group, where John represented the first publicly-traded LED display fabricator in China, and serving as an LED Channel Engineer at CAO Group, managing key accounts for optoelectronics components. John holds a B.S. degree with a double major in Marketing and Finance from the University of Utah.
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QST LED
Mission Statement: Building Relationships One LED Wall at a Time! Customer Service Philosophy: In a maturing industry where the product is increasingly becoming a commodity, we will not forget while it's the sales that get the customer, it's the service that keeps the customer. * Always overdeliver on an under-promise. * Allow us to bug you to pro-actively deal with an issue rather than chasing the problem * We will accommodate to help you at the times when YOU are available * Our spare parts inventory levels will be updated in real-time and be transparent to YOU * We will help YOU to the best of our abilities even if when it's not our obligation * We will not nickel and dime YOU * YOU will get communication within 24 hours of a request even if it's just an update stating when you'll get the final answer * We hope to call our customer FRIENDS years down the road REMEMBER: The only business worth doing is long-term business...