
QStory are the pioneers of Intraday Automation (IDA). We transform contact centres in ways that no-one else can.

We exist to create a better everyday life for customer service professionals by helping them to work in a happier, more empowering and productive environment.
Our powerful AI platform automates resource management in line with real-time customer demand and staff availability, which gives agents proactive control of their work schedule, whilst still offering customers the best possible service experience.

With QStory IDA, contact centres can supercharge their existing workforce management system to enhance staff engagement, well-being and satisfaction, leading to greater retention, performance levels and results.


AI/ML

Automation

Business Development

Business Tools

Enterprise Software

Software Engineering

QStory

QStory's headquarters in London, United Kingdom

Fiona Coleman

Barry Cochrane

The Sales and Account Management team at QStory is responsible for driving revenue growth and maintaining strong relationships with clients. This team identifies new business opportunities, manages key accounts, and oversees the expansion into new markets, particularly the U.S. They focus on demonstrating the value of QStory's Intraday Automation (IDA) platform to potential clients, ensuring successful implementation, and driving customer satisfaction to foster long-term partnerships.

QStory

Org chart

Teams

Sales and Account Management

Offices

QStory

Org chart

Teams

Sales and Account Management

Offices

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