Thomas Smith

Thomas Smith currently serves as a Technical Support Analyst at QTrak, where responsibilities include assisting customers with system malfunctions, collaborating with the Development Team on application customization strategies, and providing on-site and virtual training for the QTrak Package Pod Smart Lockers. Previously, Thomas worked as a Lead Technician at D.W. Services LLC, managing daily operations, assigning tasks, and implementing safety programs to enhance productivity. Thomas also gained experience as a Brand Ambassador Intern at Exploria Resorts, where duties involved setting up promotional events and analyzing consumer behavior patterns. Thomas holds a Bachelor of Business Administration in Computer/Information Technology Administration and Management from Bloomsburg University of Pennsylvania.