Kristen E. is an experienced product manager and business analyst with a focus on automation, process optimization, and data exploration. Currently serving as a ServiceNow Business Process Owner at QTS Data Centers, Kristen has previously led product initiatives at Insight Global, where they significantly increased the usage of ServiceNow and optimized multiple business processes. Kristen holds a Bachelor of Science in Management from the Georgia Institute of Technology and is certified as a Scrum Product Owner and Scrum Master. With over 20 years of experience in marketing and project management within various industries, Kristen excels in cross-functional collaboration and strategic communication.
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