Nicolette Robinson

Nicolette Robinson currently serves as the Technical Customer Support Representative Lead at QTS Data Centers, where responsibilities include troubleshooting infrastructure and network alerts and managing over 2,000 accounts. Previously, at Cox Automotive Inc., Nicolette held the position of Network Operations Service Assurance Analyst II, focusing on training staff and monitoring network hardware to maintain high uptime. Earlier roles include Enterprise Operations Center Analyst I at the same company and a brief experience as a Product Expert at MemberClicks, where exceptional customer support was provided. Nicolette also has experience as a Web Designer at Between the Evergreens and has a Salesforce Administration certification from Trailhead by Salesforce. Education includes a high school diploma from Olympia High School and completion of Year Up United.