Joana Hernandez is a dedicated professional in Human Resources with experience spanning various roles and companies. Currently serving as a Human Resources Advisor at Quad since September 2022, Joana assists HR professionals in the collection, receipt, and screening of job applications. Previously, Joana held the position of Human Resources Specialist in the same capacity. Before joining Quad, Joana worked at TKM Customer Solutions as a Quality Assurance Analyst, focusing on monitoring communication channels and ensuring compliance with quality assurance standards. Earlier roles included Technical Support Specialist and Service Desk Analyst at Tech Mahindra and Tata Consultancy Services, respectively, where excellent English communication skills were demonstrated. Joana's career began at CompuCom as a Service Desk Specialist. Education is currently being pursued at Universidad Tecnológica de México, working towards a degree in Human Resources Management/Personnel Administration.
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