Dean Heckman

Dean Heckman serves as the Senior Vice President of the Global Presales Center of Excellence at Quadient, where leadership encompasses the Global Benchmark Professional Presales Organization in Financial and Communication Automation. In previous roles at Quadient, Dean drove strategic operations and ensured global customer success in customer experience management, enhancing unified communications for organizations. Experience includes leadership positions at GMC Software Technology as Presales Manager and THUNDERHEAD.COM as Principal Solution Architect, alongside notable tenures at Oracle and edocs. With over two decades in the field, Dean Heckman has consistently focused on improving customer engagement and operational efficiency across various platforms and industries.