Scott Armstrong is a strategic programme director with over 20 years of experience in data, digital, and CRM transformation. They are currently serving as a CRM Programme Manager at Quadient, leading a global rollout for Sales and Service Management. Prior to this, Scott directed international data and ERP transformation initiatives at Brambles, improving operational performance and customer responsiveness. They have also held various programme management roles across notable organizations, including Auckland Council and the Ministry of Health New Zealand, where they successfully implemented large-scale projects that enhanced customer experience and operational efficiency. Scott holds multiple degrees, including an MSc in Information Systems Management from the University of Stirling.
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