QuadLabs Technologies Private Limited
Hemant Singh is an experienced professional in customer coordination and implementation management within the travel and technology sectors. Currently serving as a Customer Coordination Manager (Implementation) at American Express Global Business Travel since May 2024, Hemant previously held the role of Implementation Manager at QuadLabs Technologies Private Limited, where responsibilities included leading self-booking tool implementations and collaborating with cross-functional teams. Prior experience includes positions as Lead Implementation Consultant at Open Destinations, where Hemant managed customer requirements, created documentation, and facilitated training, and as Subject Matter Expert at Amadeus India, handling customer escalations and liaising with airlines. Earlier roles include Team Coach and Senior Process Associate at Goibibo and NIIT SmartServe, respectively. Hemant holds a Bachelor's degree in Computer Science from Punjab Technical University.
QuadLabs Technologies Private Limited
QuadLabs is a premier travel technology specialist offering best in class products and expert custom development services to the travel industry. Our products help our customers automate their business processes, optimize revenue stream and enhance their customer service experience. We understand the needs of the travel market in diverse geographies and are uniquely equipped to deliver best in class products with the shortest time to market. We specialize in intelligent solutions which have a high degree of adaptability to distinct business processes with the travel domain. QuadLabs provides technology to TMCs, OTAs, Tour operators and B2B Consolidators.