Jessica Vu currently serves as a Fraud Operations Customer Experience Analyst and Social Customer Care Specialist at Zip Co since February 2021. In this role, Jessica focuses on enhancing customer experiences within the Buy Now, Pay Later sector. Additionally, Jessica holds the title of Social Consumer Specialist at Quadpay, also since February 2021, emphasizing the importance of effective communication in achieving success. Prior experience includes working as a Customer Service Specialist at Amazon from April 2020 to December 2021. Jessica has pursued education at Lone Star College-CyFair from August 2014 to June 2015.
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