Nick Parker is an accomplished IT professional with extensive experience in managing IT service operations and support teams. As an IT Manager at Qualcomm from November 2017 to November 2023, Nick led a global team overseeing IT Service Desk and Knowledge Management for over 40,000 users. Prior to this role, Nick served in various capacities at Qualcomm, including IT Support Specialist and Senior IT Support Analyst, where responsibilities included automation of support processes and training new employees. Nick's early career includes serving in the US Navy as an Information Systems Technician, focusing on security and systems administration. Nick's diverse background emphasizes leadership, technical expertise, and a commitment to improving IT service delivery.
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