Lee Conger is a Customer Success Manager at Qualia, managing a portfolio of over 100 accounts with an annual recurring revenue of approximately $4 million, while achieving over 90% gross retention rate and unit retention. Conger has extensive experience in customer success roles, previously serving as a Senior Customer Success Manager for Corporate Accounts at Pavilion, where efforts were made to create user groups that informed best practices and enhance customer journeys. Prior experience includes various educational roles in Gwinnett County Public Schools and Fairfax County Public Schools, along with a stint as an Adjunct English Professor at Middle Tennessee State University. Lee Conger holds both a Master’s and Bachelor’s Degree in English/Language Arts Teacher Education from the University of Georgia.
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