JD Vera is an experienced IT professional specializing in system support and technical assistance across various environments. Currently serving as a System Support Engineer at Qualifacts since August 2022, JD previously held the position of Information Technology Coordinator at Villa Madonna School, where responsibilities included maintaining on-prem servers and serving as the primary technical support contact. Prior to this, JD worked as a Senior IT Support Analyst at Centene Corporation, offering support in Azure and O365 environments and mentoring team members. JD began a career at Taylor Morrison as a Support Analyst/Security Analyst, focusing on technical support, account administration, and hardware installation.
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