Tim Mitchell is a seasoned technical support professional with extensive experience in the software industry. Currently serving as a Sr. Support Specialist II at Qualifacts since November 2020, Tim provides expert technical support to customers, focusing on optimizing software performance and collaborating with third-party vendors to enhance patient safety and regulatory compliance for electronic prescription modules. Previously, as a Partner Service Coordinator at Credible Behavioral Health Software, Tim was instrumental in troubleshooting behavioral health EHR software across over 350 unique domains and educating users on best practices for regulatory compliance. Tim's early experience includes a Systems Implementation Internship at International Paper, where assistance was provided in transitioning to a new production floor system. Tim holds a degree from Penn State University and is currently pursuing a certificate in Data Science from UCLA Extension.
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