Anna Li

Director, Customer Success at Qualified

Anna Li, PMP has a diverse work experience spanning over a decade. Anna is currently working as the Director of Customer Success at Qualified since September 2021. Prior to this, Anna worked as a Success Architect at Qualified from November 2020 to September 2021.

Before joining Qualified, Anna worked at Salesforce for six years. Their roles at Salesforce included Principal Success Guide (Consultant) from September 2017 to November 2020 and Senior Implementation Specialist, Pardot from March 2014 to September 2017. At Salesforce, Anna excelled in delivering proactive success engagements, driving adoption, and increasing business value. Anna also managed the successful implementation of Salesforce Pardot for over 200 clients.

Anna started their career at Mindjet in 2011, where they held marketing roles. Anna worked as a Marketing Manager from April 2012 to March 2014 and as a Marketing Associate from January 2011 to April 2012. At Mindjet, Anna implemented Eloqua, collaborated with global marketing teams, and executed demand generation and lead nurture campaigns.

Prior to Mindjet, Anna worked at Actuate as a Marketing Associate from June 2010 to January 2011. In this role, they developed and executed email campaigns and conducted competitor analysis in the business intelligence field.

Overall, Anna Li, PMP has demonstrated a strong track record in customer success, implementation, and marketing roles throughout their career.

Anna Li, PMP holds a Bachelor of Arts degree in Business Economics from UCLA. Anna has obtained various certifications throughout their career, including the Project Management Professional (PMP) certification from the Project Management Institute in 2018. Anna also holds several certifications from Salesforce, including the Certified ScrumMaster (CSM) certification from the Scrum Alliance in 2020.

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Timeline

  • Director, Customer Success

    September, 2021 - present

  • Success Architect

    November, 2020

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