Louisa Pendleton

Louisa Pendleton is a seasoned compliance professional with extensive experience in regulatory oversight and operational management. Currently serving as the Compliance Manager at Quality Freight Services Ltd since May 2021, Louisa previously held the position of Compliance & Assurance Supervisor - Operations at Jet2.com from April 2007 to November 2020, where responsibilities included conducting assurance audits and managing compliance surveys. Louisa's background also includes roles as LBA Duty Manager and Load Control Trainer at Jet2.com, emphasizing safe and efficient operations, customer service standards, and staff training. Louisa is equipped with a Diploma in Travel and Tourism Management from Craven College and has completed company management training and an internal auditor course in risk management.