Eric Rihm

Eric Rihm is a skilled Network Engineer currently working at Quality IP since February 2023. Previously, Eric served as a Support Analyst II at MRI Software, where responsibilities included database administration and technical support for a large client base. Prior experience at OBM involved leading IT operations, providing tier 2 and tier 3 support for numerous clients and internal users. Eric's earlier roles include Service Technician and IT Technician, focusing on client onboarding and issue resolution. Additionally, Eric has a background in graphic design and web development from Future Screen. Eric's education includes an ongoing MBA in IT Management and a BS in Network Engineering and Security from Western Governors University, along with an Associate's degree in Information Technology from Cuyahoga Community College.