Manuel Piñeiro González

Digital Marketing Specialist & Regional Manager (South Europe & Latinoamerica) at QualityUnit

Manuel Piñeiro González has a diverse work experience spanning various roles and industries. Their most recent position was as a Digital Marketing Specialist & Regional Manager (South Europe & Latinoamerica) at QualityUnit, where they excelled in localization and content creation for Spanish and Portuguese-speaking markets. Manuel also delivered engaging demos and consultation calls tailored to leads and customers of LiveAgent and Post Affiliate Pro. Manuel demonstrated skills in establishing partnerships with VoIP providers and developing relevant content to support these partnerships. Manuel also possessed strong knowledge of SEO, particularly in link building and high-quality content development.

Prior to their role at QualityUnit, Manuel worked as a Credit Analyst at Danfoss, specializing in collecting overdue invoices, resolving bad debt issues, and managing customer accounts for Portuguese and Italian markets. Manuel provided customer support for financial and administrative inquiries in Portuguese and Italian, along with analyzing risk and setting up credit limits for clients.

Before that, Manuel served as an Account Manager at Shiji Group, where they created and maintained customer accounts and provided assistance in addressing product-related inquiries.

Manuel's earlier experiences include working as a GDS Ticketing Agent and a GDS Booking Agent at Kiwi.com, where they handled name corrections, schedule changes, and refunds using Sabre, Amadeus, and Galileo systems. Manuel also worked as a Travel Consultant, leveraging their Spanish language skills and passion for the travel industry to enhance the customer experience.

Additionally, Manuel has experience as a Customer Service Associate at NSC Global, where they improved their language and communication skills. Manuel also worked as a Responsable de Comunicación at 2MARES, acquiring knowledge in customer experience, call centers, and lean management.

Prior to that, Manuel held roles at Concello de Ponteareas, Association of the Local Democracy Agencies, La Opinión de A Coruña, and Fundación Araguaney, where they gained experience in communication, European project elaboration, journalism, and promoting local and international volunteering.

Overall, Manuel Piñeiro González's work experience showcases their expertise in digital marketing, customer service, credit analysis, and communication. Manuel has a strong track record of delivering results and building successful partnerships, making him a valuable asset to any organization.

Manuel Piñeiro González has a diverse education history. Manuel started their education at the Universidade de Santiago de Compostela in 2005 and completed their Licenciatura en Xornalismo (Bachelor's Degree in Journalism) in 2010, focusing on Ciencias da Comunicación (Communication Sciences). In 2011, they attended the Universidade de Vigo and obtained a Máster en profesorado de Secundaria, Bachillerato y Formación Profesional (Master's Degree in Secondary Education, Baccalaureate, and Vocational Training) in 2012, specializing in Educación secundaria (Secondary Education).

In 2014, Manuel Piñeiro González enrolled in a program at Master D and earned a Certificado de Experto en Estudios de la Unión Europea (Certificate of Expertise in European Union Studies) in 2018. Their field of study in this program was Estudios europeos/Civilización europea (European Studies/European Civilization). Additionally, they attended the Escuela de Hostelería de Galicia y Vigo "Harina Blanca" from 2015 to 2016, completing a Curso de Cocinero Profesional (Professional Cook Course) and specializing in Preparación de alimentos/Cocina profesional/Ayudante de cocina (Food Preparation/Professional Cooking/Kitchen Assistant).

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Timeline

  • Digital Marketing Specialist & Regional Manager (South Europe & Latinoamerica)

    March, 2021 - present