Michael Smith has over 20 years of experience in the field of power systems and electrical services. Michael is currently working as a Regional Operations Manager at Quality Uptime Services, where they focus on building and maintaining customer satisfaction, providing service to customers, and assisting in building the sales base in the target area. Prior to this, Michael worked at Siemens as a Senior Electrical Services Specialist, where they performed on-site technical and operational support, utilized critical thinking and detailed systems analysis/evaluation techniques, and provided guidance to field service staff. Michael also has experience as a Senior Field Engineer at Unified Power, ABB, and Nationwide Power Solutions, Inc., where they built relationships with customers, performed job walks, and conducted preventative maintenance on multiple UPS systems. Earlier in their career, Michael worked as an Owner at SSP/FixUPS, a Technical Sales Representative at Odyssey Power Corporation, a Senior Field Engineer at DC Group, and a Western Regional Manager at SYSTAT and Creative Global Networking Systems. In these roles, their responsibilities included building customer relationships, providing service and support, and contributing to sales growth.
Michael Smith attended Technical Trades Institute from 1986 to 1989, where they earned an Associate of Arts and Sciences (AAS) degree in Electronics. Later, from 1999 to 2001, they received in-house training on IPM, Liebert, Emerson, Best, and MGE UPS Systems at PMI. It is not specified whether they obtained a degree during this training period.
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