Aki I.

Aki(Xiaoxi) I. serves as a Senior Engagement Manager at Qualtrics since February 2021, specializing in Experience Management (XM) to enhance customer and employee experiences. Previously, Aki held various managerial roles at Works Applications Co., Ltd., including Project Lead Group Manager and Global Service Department Manager, overseeing customer support and leading large-scale accounting implementation projects across multiple regions. Aki also served as a Global Project Consultant Manager in both Singapore and China, where responsibilities included project management and business development for clients in various industries. Aki’s career commenced as a Senior Consultant at Works Applications Co., Ltd., focusing on ERP accounting product implementations for large enterprises. Aki holds a Bachelor of Business Administration from Tamagawa University, earned in 2007.