Bill Young has extensive experience in leadership and management roles within the banking and financial services sectors. Notable positions include Regional Manager at Britannia Building Society, where oversight of a branch network was conducted, and as Divisional Manager, responsible for customer experience and operational efficiency across multiple branches. Bill also served as Function Leader for third-party relationships at Britannia Building Society and The Co-operative Banking Group, focusing on strategic partnerships and service delivery. Currently, as Government Director UKI at Qualtrics, Bill aids government bodies in enhancing customer experience and employee engagement using cutting-edge experience management solutions. Additional experience includes senior roles at Mobysoft Ltd and PwC, complemented by an Executive MBA with distinction from Leeds University Business School and accreditation as a Level 7 Business Coach.
This person is not in the org chart
This person is not in any teams
This person is not in any offices