Caroline Li

Caroline Li is an accomplished professional in customer success and accounting, currently serving as a Senior Customer Success Manager at Qualtrics since January 2025. Prior experience includes roles as Customer Success Lead at Lucerna Health and Solutions Consultant at Via, where Caroline also held positions as Senior Mid-Market Customer Success Manager and Customer Success Manager. Earlier in the career path, Caroline worked as an Advisory Risk & Regulatory Exp. Associate at PwC and as a Senior Accounting Associate at FirstMile. Caroline holds a Master’s degree in Accounting and a Bachelor of Science in Accounting, both from the University of Utah.