Cecelia Herbert is a Principal Behavioural Scientist at Qualtrics XM Institute and has been instrumental in fostering a global community of Experience Management (XM) professionals since February 2019. In addition, Cecelia leads Experience Management Advisory Services for Qualtrics in Asia Pacific, partnering with global enterprises to implement employee insight strategies. Prior to Qualtrics, Cecelia contributed significantly at Google from April 2014 to February 2019, serving as the DEI & Integrity Enablement Team Lead and as a Diversity & Inclusion Business Partner. With a Doctorate in Organisational Psychology from Macquarie University, Cecelia combines extensive academic and practical expertise in organisational research, employee engagement, and diversity, having also held roles in various consulting and educational capacities throughout a diverse career spanning over two decades.
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