Christopher Gassner has extensive experience in experience management, delivering over 25 projects across four continents with a focus on customer satisfaction. Currently serving as the Head of Customer Success for DACH at Qualtrics, Christopher previously held the position of Head of Digital Customer Interactions at BearingPoint, where they guided significant digital transformation projects and trained over 600 new consultants annually. They also contributed to academic research as a Graduate Assistant at Rollins College and excelled in various roles including Managing Consultant at NTT DATA Deutschland GmbH and Project Management Team Lead at Avantgarde. Christopher holds an M.B.A from Rollins College, a B.A. in Business Administration from Flagler College, and a B.S. in Digital Media from Ludwig-Maximilians Universität München.
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