Hannah Springer

Hannah Springer serves as the Customer Operations Manager for Enterprise Support at Qualtrics, where a primary focus is on enhancing customer satisfaction through support strategy and leadership of technical support teams. With a diverse background in product management and customer success, Hannah has contributed to various roles at Qualtrics, including leading cross-functional initiatives to improve renewal rates for market research products and managing the design and implementation of partner training programs. Prior to joining Qualtrics, Hannah's experience includes archival assistance at Northwestern University and research roles that involved analytical skills and project management. Hannah holds a Bachelor of Arts in Statistics and History from Northwestern University.