John Duffy

John Duffy is a seasoned professional with extensive experience in sales and client services within the technology and communications sectors. Currently serving as a Public Sector Account Executive at Qualtrics since September 2021, John Duffy specializes in enhancing customer experience through data-driven insights. Prior roles include Head of Sales and Client Services at Resolver Group, where efforts focused on optimizing organizational customer service, and an Enterprise Sales Consultant at VoiceSage. John Duffy has also held significant positions such as Head of Public Sector at xMatters and HTK, and Head of Account Management at Vocal, where leadership and strategic account management were pivotal. Early career experience includes key roles at Vodafone, managing operations and customer service for enterprise solutions.