Leonie Brown

Leonie Brown is an accomplished Principal XM Product Scientist specializing in Customer Experience (CX) at Qualtrics, where expertise in structured and unstructured data, omnichannel, and AI solutions drives customer care development. With a history of significant contributions to sales and advisory roles at Qualtrics and previous positions at Oracle, where Leonie led service communities across Europe, and Advanced Business Solutions, where complex solution deals were supported, Leonie boasts extensive experience in pre-sales consultancy and solutions management. Additional roles at companies such as Sage UK and Sharp Electronics further showcase Leonie's proficiency in delivering high-level consultancy and training across various industries. Leonie holds a BA Hons 2:1 in English from the University of Hull.