Qualtrics
Masoom Shah is an accomplished Senior Product Manager and Technical Program Manager at Qualtrics, with a strong focus on product strategy and execution for Identity Services and Enterprise Admin platforms since January 2022. Shah successfully launched usage-based pricing models, enhancing transparency and increasing deal sizes. Prior experience includes significant contributions at Clarabridge, where Shah was a founding member of the Voice Center of Excellence and played a key role in scaling the Voice-to-Text business. Additionally, Shah revamped customer implementation processes and progressed through various roles in product operations, ultimately leading a team of product support engineers. Shah's educational background includes a Master's in Information Management from the University of Maryland and a Bachelor's in Engineering (Information Technology) from the University of Mumbai.
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Qualtrics
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Qualtrics Experience Management (XM) is the only software platform that helps brands continually assess the quality of their four core experiences—customers, employees, products, and brands. With Qualtrics XM, organizations can be at every meaningful touchpoint, for every experience, and predict which changes will resonate most with stakeholders.