Melissa Carroll currently serves as an EX Engagement Manager at Qualtrics since August 2024. With diverse experience in healthcare and education, Melissa has held various roles focusing on project management, population health, and client engagement. Notable positions include Director of Population Health Staff Operations and Senior Implementation Manager at Epic, where Melissa contributed to customer satisfaction and operational efficiency in healthcare organizations. Melissa holds a Bachelor of Music and Bachelor of Arts from Miami University, along with a Master's degree in Communication from the University of Cincinnati and is pursuing an Executive MBA at the Quantic School of Business and Technology.
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