Mitchell Shaw has extensive experience in customer success and analytics, currently serving as Senior Principal of Strategic Accounts Customer Success at Qualtrics since June 2015, where responsibilities include leading cross-functional teams for major clients. Previous roles at Qualtrics involved consulting for Fortune 50 companies and managing high-value clients to optimize their use of the Qualtrics XM platform. Before joining Qualtrics, Mitchell held various positions at Firstmark Credit Union, including Analytics & Technology Manager - Lending, where innovative strategies led to significant sales increases and improved operational efficiency. Mitchell holds a BA in Economics and Business Management from Brigham Young University and an MBA from The University of Texas at San Antonio.
This person is not in the org chart
This person is not in any teams
This person is not in any offices