Simon M.

Simon M. currently serves as Director of Customer Insights for Retail, Travel, FMCG, and QSR at Qualtrics, where responsibilities include collaborating with major Asian brands to enhance their customer, employee, and stakeholder experiences. Prior to this role, Simon M. accumulated extensive experience at Philip Morris International, holding various titles such as Marketing Director for Reduced Risk Products and Head of Product Development and Innovation for Asia Pacific, in addition to working on brand marketing and trade initiatives. Earlier career roles include management positions in sales and marketing at ALH Hotels and General Motors. Simon M. holds a Master of Marketing from RMIT University, and is pursuing a Postgraduate Degree in Psychology at the University of Technology Sydney, alongside other qualifications in digital transformation and marketing management.