Sonya McHugh is a seasoned professional with extensive experience in customer success and technical analysis. Currently serving as a Senior Analyst and Technical Success Manager at Qualtrics since May 2025, Sonya previously held roles including Customer Success Manager at Procurify and Enterprise Customer Success Manager at Comm100. Notable experience includes a position as Customer Onboarding Specialist at AdRoll, where strategic marketing guidance was provided, and relationships with high-level clients were strengthened. Earlier career roles at Squarespace as a Customer Operations Advisor and at Learnosity as a Marketing Executive highlighted capabilities in customer engagement and digital marketing. Sonya holds both a Master of Science in Marketing from Technological University Dublin and a Bachelor of Arts from University College Dublin.
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