Joseph Hagar has extensive experience in technical support and IT services, currently serving as a Technical Support Engineer at Qualys since July 2018. Previous roles include Network Facilities Technician at Carolina Career College, where responsibilities included hardware refurbishment and system recovery, and Technical Support Engineer Trainee at Varonis, focusing on ticketing systems and customer support. Joseph's background also includes serving as an IT Field Technician at Duke University Health System, where device updates ensured HIPAA compliance, and internships and contractor positions that honed troubleshooting skills and system maintenance. A former Vehicle Transport Operator in the US Army, Joseph holds a High School Diploma from Carolina Career College.
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