Matt Eddy is an accomplished professional with extensive experience in customer experience, technical support, and IT analysis. Currently serving as Director of Customer Experience at Qualys since March 2021, Matt Eddy engages with various levels of customer organizations to enhance company reputation and pursue new business opportunities in both on-prem and cloud environments. Previous roles at Qualys include Major Accounts Solution Architect, where expertise was applied to support multinational enterprise accounts, and Senior Technical Support Engineer, focusing on product issues and integrations. Prior experience at Varonis and Golden Corral Corporation involved providing technical guidance and resolving complex issues, while a foundational role at Booth & Associates, LLC highlighted expertise in vulnerability assessment and security management. Matt Eddy holds an Associate of Science degree in General Studies from Wake Technical Community College.
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