Russell Mengollo

Russell Mengollo is an experienced professional in technology and customer support with a strong background in technical account management and post-sales support. Currently serving as Team Lead for Post Sales - SME at Qualys since August 2019, Russell is responsible for managing a team focused on customer retention and expansion. Prior roles include Systems Engineer at Exxact Corporation, where Russell designed server configurations and provided quotes, and Technical Account Manager at Supermicro, where Russell promoted and sold cloud networking solutions. Russell's experience also encompasses a position as Sr. Associate Technical Support Engineer at CallidusCloud, where customer support and case triage were key responsibilities, and as Customer Support Engineer at Velos, providing functional and technical solutions. Russell holds a Bachelor's degree in Computer Information Systems from DeVry University, obtained in 2002.