Dicky Maledu

Dicky Maledu is currently a Quality Assurance Team Lead at Quantanite, where they apply their extensive experience in call center operations and quality assurance. Previously, Dicky served as a Team Lead Manager at STARTEK and a QA Lead at Altron, focusing on quality management and team performance. Dicky has earned multiple diplomas, including in Operations Management, Business Management, and Legal Studies, and is currently pursuing a Bachelor of Laws from the University of South Africa. With strong skills in leadership, coaching, and performance management, Dicky has consistently driven continuous improvements and achieved key performance indicators throughout their career.