John V.

John V. is an experienced IT professional with a strong background in operations and support roles. Currently serving as an IT Operations Administrator at Quantcast since September 2020, John V. is responsible for securing corporate devices and managing Active Directory Group Policies. Prior to this role, John V. worked as an IT Service Desk Technician at Fordham University, where responsibilities included training student workers, resolving technical issues, and maintaining a high first call resolution rate. Additional experience includes positions as a Desktop Support Technician at Urban Justice Center and an IT Consultation Agent at Geek Squad, where John V. provided comprehensive tech solutions and support. John V. also held the role of Service Desk Specialist II at Quantcast, focusing on Active Directory administration and ticket management.